.page-faq {
  --faq-hair: rgba(156, 179, 171, .28);
  --faq-paper-dim: #3C5349;
  --faq-paper-line: #DFD6BF;
  color: var(--text);
}

/* ---------- 顶部与首屏 ---------- */
.page-faq .faq-top {
  padding: 18px 0 0;
}

.page-faq .faq-hero {
  position: relative;
  padding: 14px 0 52px;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--neon) 0%, var(--neon) 22%, var(--action) 22%, var(--action) 34%, transparent 34%);
}

.page-faq .faq-hero__title {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(46px, 13vw, 96px);
  line-height: .94;
  letter-spacing: -.02em;
  color: var(--heading);
}

.page-faq .faq-hero__lead {
  margin: 22px 0 0;
  max-width: 60ch;
  font-size: 17px;
  line-height: 1.75;
  color: var(--text-dim);
}

.page-faq .faq-hero__jump {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 28px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero__jump a {
  display: inline-block;
  padding: 8px 14px;
  border: 2px solid var(--faq-hair);
  color: var(--text);
  font-size: 14px;
  text-decoration: none;
  transition: border-color .18s var(--ease), color .18s var(--ease), background-color .18s var(--ease);
}

.page-faq .faq-hero__jump a:hover,
.page-faq .faq-hero__jump a:focus-visible {
  border-color: var(--neon);
  color: var(--neon);
  background: var(--ink-2);
}

/* ---------- 区块通用 ---------- */
.page-faq .faq-head {
  max-width: 62ch;
  margin-bottom: 28px;
}

.page-faq h2 {
  margin: 8px 0 0;
  font-family: var(--font-display);
  font-size: clamp(28px, 5.4vw, 44px);
  line-height: 1.08;
  letter-spacing: -.02em;
  color: var(--heading);
}

.page-faq .faq-head .lead {
  margin-top: 14px;
  font-size: 16px;
  line-height: 1.75;
  color: var(--text-dim);
}

.page-faq .faq-head .label {
  color: var(--neon);
}

.page-faq a {
  color: var(--neon);
  text-underline-offset: 3px;
}

/* ---------- 媒体 ---------- */
.page-faq .faq-media {
  margin: 26px 0 0;
  border: var(--bd) solid var(--ink-3);
  box-shadow: var(--shadow);
  background: var(--ink-2);
  overflow: hidden;
}

.page-faq .faq-media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-media figcaption {
  padding: 10px 16px;
  border-top: 2px solid var(--ink-3);
  font-size: 13px;
  line-height: 1.6;
  color: var(--text-dim);
}

/* ---------- 三步自查 ---------- */
.page-faq .check-list {
  display: grid;
  gap: 16px;
  margin: 22px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .check {
  height: 100%;
  border: var(--bd) solid var(--ink-3);
  background: var(--ink-2);
  box-shadow: var(--shadow);
  transition: box-shadow .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .check:hover {
  border-color: var(--neon);
  box-shadow: var(--shadow-sm);
}

.page-faq .check__sum {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px;
  cursor: pointer;
  list-style: none;
}

.page-faq .check__sum::-webkit-details-marker {
  display: none;
}

.page-faq .check__num {
  flex: none;
  font-family: var(--font-num);
  font-size: 26px;
  font-weight: 700;
  line-height: 1;
  color: var(--neon);
}

.page-faq .check__name {
  flex: 1;
  font-size: 15px;
  line-height: 1.45;
  color: var(--heading);
}

.page-faq .check__sign,
.page-faq .qa__sign {
  position: relative;
  flex: none;
  width: 16px;
  height: 16px;
}

.page-faq .check__sign::before,
.page-faq .check__sign::after,
.page-faq .qa__sign::before,
.page-faq .qa__sign::after {
  content: "";
  position: absolute;
  left: 0;
  top: 50%;
  width: 100%;
  height: 2px;
  margin-top: -1px;
  background: var(--neon);
  transition: transform .22s var(--ease);
}

.page-faq .check__sign::after,
.page-faq .qa__sign::after {
  transform: rotate(90deg);
}

.page-faq .check[open] .check__sign::after,
.page-faq .qa[open] .qa__sign::after {
  transform: rotate(0deg);
}

.page-faq .check__body {
  padding: 14px 16px 18px;
  border-top: 1px solid var(--faq-hair);
}

.page-faq .check__body p {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: var(--text-dim);
}

/* ---------- 分组问答布局 ---------- */
.page-faq .faq-layout {
  display: grid;
  gap: 30px;
}

.page-faq .faq-dir {
  border: var(--bd) solid var(--ink-3);
  background: var(--ink-2);
  box-shadow: var(--shadow);
  padding: 18px;
}

.page-faq .faq-dir__label {
  color: var(--neon);
}

.page-faq .faq-dir__list {
  display: grid;
  gap: 2px;
  margin: 12px 0 18px;
  padding: 0;
  list-style: none;
}

.page-faq .faq-dir__link {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 9px 10px;
  border-left: 3px solid transparent;
  font-size: 15px;
  color: var(--text-dim);
  text-decoration: none;
  transition: color .16s var(--ease), border-color .16s var(--ease), background-color .16s var(--ease);
}

.page-faq .faq-dir__link:hover,
.page-faq .faq-dir__link:focus-visible {
  color: var(--neon);
  border-left-color: var(--neon);
  background: rgba(59, 242, 176, .07);
}

.page-faq .faq-dir__num {
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--neon-2);
}

.page-faq .faq-dir__cta {
  display: block;
  width: 100%;
  text-align: center;
  text-decoration: none;
}

/* ---------- 问题条目 ---------- */
.page-faq .faq-group {
  margin-bottom: 40px;
}

.page-faq .faq-group:last-child {
  margin-bottom: 0;
}

.page-faq .faq-group__title {
  display: flex;
  align-items: baseline;
  gap: 12px;
  margin: 0 0 16px;
  padding-bottom: 10px;
  border-bottom: 3px solid var(--neon);
  font-family: var(--font-display);
  font-size: 22px;
  line-height: 1.2;
  color: var(--heading);
}

.page-faq .faq-group__title .mono {
  font-family: var(--font-num);
  font-size: 14px;
  letter-spacing: .12em;
  color: var(--neon);
}

.page-faq .qa {
  border: var(--bd) solid var(--ink-3);
  background: var(--ink-2);
  box-shadow: var(--shadow);
  transition: box-shadow .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .qa + .qa {
  margin-top: 14px;
}

.page-faq .qa:hover {
  border-color: var(--neon);
  box-shadow: var(--shadow-sm);
}

.page-faq .qa__q {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 18px;
  cursor: pointer;
  list-style: none;
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__num {
  flex: none;
  padding-top: 3px;
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--neon-2);
}

.page-faq .qa__text {
  flex: 1;
  font-size: 16px;
  font-weight: 500;
  line-height: 1.5;
  color: var(--heading);
}

.page-faq .qa__sign {
  margin-top: 5px;
}

.page-faq .qa__a {
  padding: 16px 18px 20px;
  border-top: 2px solid var(--ink-3);
  background: rgba(5, 16, 12, .38);
}

.page-faq .qa__a p {
  margin: 0 0 10px;
  font-size: 15px;
  line-height: 1.75;
  color: var(--text-dim);
}

.page-faq .qa__a p:last-child {
  margin-bottom: 0;
}

.page-faq .qa__steps {
  display: grid;
  gap: 6px;
  margin: 0 0 12px;
  padding-left: 20px;
}

.page-faq .qa__steps li {
  font-size: 15px;
  line-height: 1.7;
  color: var(--text);
}

.page-faq .qa__steps li::marker {
  font-family: var(--font-num);
  color: var(--neon);
}

/* ---------- 联系客服 ---------- */
.page-faq .faq-two {
  display: grid;
  gap: 20px;
}

.page-faq .faq-two .board {
  border: var(--bd) solid var(--ink-3);
  background: var(--ink-2);
  box-shadow: var(--shadow);
  padding: 22px;
}

.page-faq .board__meta {
  color: var(--action);
}

.page-faq .board__title {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-size: 20px;
  line-height: 1.3;
  color: var(--heading);
}

.page-faq .board__list {
  display: grid;
  gap: 10px;
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .board__list li {
  position: relative;
  padding-left: 20px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--text-dim);
}

.page-faq .board__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 10px;
  width: 8px;
  height: 8px;
  background: var(--action);
}

.page-faq .faq-contact__tail {
  margin: 26px 0 0;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.75;
  color: var(--text-dim);
}

/* ---------- 响应时间（暖纸色翻页区） ---------- */
.page-faq .section--paper {
  --text: var(--ink);
  --heading: var(--ink-3);
  --text-dim: var(--faq-paper-dim);
  background: var(--paper);
  color: var(--ink);
}

.page-faq .section--paper .faq-head .lead,
.page-faq .section--paper .lead,
.page-faq .section--paper p {
  color: var(--faq-paper-dim);
}

.page-faq .section--paper h2 {
  color: var(--ink-3);
}

.page-faq .section--paper .label {
  color: var(--action-2);
}

.page-faq .faq-response__grid {
  display: grid;
  gap: 30px;
}

.page-faq .faq-stats {
  display: grid;
  gap: 2px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stats li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 10px;
  padding: 14px 0;
  border-bottom: 2px solid var(--faq-paper-line);
}

.page-faq .faq-stats .stat__num {
  font-family: var(--font-num);
  font-size: clamp(26px, 6vw, 34px);
  font-weight: 700;
  line-height: 1;
  color: var(--ink-3);
}

.page-faq .faq-stats .stat__unit {
  font-size: 14px;
  color: var(--action-2);
}

.page-faq .faq-stats__desc {
  flex: 1 0 100%;
  font-size: 14px;
  line-height: 1.6;
  color: var(--faq-paper-dim);
}

.page-faq .faq-ways {
  display: grid;
  gap: 16px;
  margin: 26px 0 0;
}

.page-faq .faq-ways__row {
  display: grid;
  gap: 5px;
}

.page-faq .faq-ways__k {
  font-size: 11px;
  font-weight: 600;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--ink-2);
}

.page-faq .faq-ways__v {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  font-size: 16px;
  line-height: 1.5;
  color: var(--ink-3);
  word-break: break-word;
}

.page-faq .faq-ways__v .mono {
  font-family: var(--font-num);
  letter-spacing: .01em;
}

.page-faq .section--paper .copybtn {
  padding: 4px 10px;
  border: 2px solid var(--ink-3);
  background: transparent;
  color: var(--ink-3);
  font-family: var(--font-body);
  font-size: 12px;
  line-height: 1.4;
  box-shadow: var(--shadow-sm);
  cursor: pointer;
  transition: background-color .16s var(--ease), color .16s var(--ease);
}

.page-faq .section--paper .copybtn:hover,
.page-faq .section--paper .copybtn:focus-visible {
  background: var(--ink-3);
  color: var(--paper);
}

.page-faq .faq-note {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--faq-paper-dim);
}

.page-faq .faq-media--side {
  margin-top: 0;
}

/* ---------- 断点 ---------- */
@media (min-width: 760px) {
  .page-faq .check-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-two {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 24px 0 64px;
  }

  .page-faq .faq-layout {
    grid-template-columns: 232px minmax(0, 1fr);
    gap: 48px;
    align-items: start;
  }

  .page-faq .faq-dir {
    position: sticky;
    top: 92px;
  }

  .page-faq .faq-response__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, .92fr);
    gap: 48px;
    align-items: start;
  }

  .page-faq .faq-media--side {
    margin-top: 4px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after {
    transition-duration: .001ms !important;
  }
}
<<<END>>>